simplifying and enabling video conferencing connections
+44 (0) 1635 276067- [email protected]
We can connect a witness from a laptop, tablet or smart phone via a secure web link or app. Using a secure encypted platform, we connect the witness through to the video conference system in court, enabling them to be seen on the TV screens there.
Our court bridging service service is very simple to use and the Patem team will fully manage the skype or web browser connection throughout the trial. Our quality focussed team will ensure all technical aspects of the court video link are in hand.
We offer the Skype bridging service on a pay as you go basis, with no upfront costs. Only pay for the minutes that you need, as little or as often as you require.
One of our bridging specialists will test the link with each Skype or Web browser participant prior to the court hearing and ensure that optimum audio and video quality is achieved from each location.
One of the team specialising in court video links will be able to discuss your requirements and provide advice and a quotation for our Skype or Web browser service -
Call +44 (0)1635 276067 or email [email protected]
Patem specialise in providing Skype or secure web browser links to ISDN systems in Courts, and has extensive operational experience of court and prison video links.
"When I have needed Video Conferencing bridging between ISDN and IP, and international room hire for a Court video link, we regularly use Patem.
Their rates always seem to be very competitive. I would thoroughly recommend Patem."
MET Police
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Why do we need to book a bridging service for the skype to court video link?
The court systems operate on ISDN. Many video conference systems operate on IP and the two technologies are not able to connect directly. Our bridging service enable a connection from any video device through to the ISDN systems.
The witness or expert does not have any video conferencing equipment. What are the options?
We have access to thousands of video conference rooms worldwide where the person can attend and give evidence. The rooms are available to book by the hour and we will manage the connection so all the witness or expert needs to do is attend the site. Alternatively, we can provide a secure connection from their laptop, tablet or smartphone so that they can join via video link from the convenience of their home or office. The service is very easy to use, and we will carry out a test call to ensure all parties can see and hear clearly.
Where in the world can a skype video link take place from?
We can connect to any location worldwide, either by IP or ISDN. If the witness or expert does not have video conferencing equipment then we can connect them on video from their laptop, tablet or smartphone.
The court system is connected to the internal Vodafone network. How do you connect skype to this?
We will contact the court to check which court room has been allocated for the hearing, and then send the appropriate forms to Vodafone. They will then supply us with an ISDN number to dial which enables us to connect the external site to the court.
Is the service secure?
Yes absolutely. We understand that a secure connection is crucial when conducting a video link to court. We take extensive measures to ensure this, by means of encrypted connections, unique meeting ID's which only the witness or expert has access to, and the use of bridges housed in secure data centres.
Do you run a test before the hearing?
Yes, we recommend a test takes places before the hearing, and a member of our bridging team will arrange a mutually convenient time between the witness using skype and the court staff. The testing is free of charge.
Do you charge by the hour?
We offer an hourly rate and a daily rate. We understand through experience that court hearings can often be shorter or longer than scheduled, and therefore we only charge for the time used on the video link, rather than the time booked.