World Video Link
simplifying and enabling video conferencing connections
Meeting set up
Fully Managed Service
Tailor Made Solutions
+44 (0) 1635 276067- [email protected]
One of the team specialising in prison video links will be able to discuss your requirements and provide advice and a quotation for our service - call +44 (0) 1635 276067 or email [email protected]
Alternatively contact the head of the prison video link department -
Marie Robinson +44 (0)1635 276067 or +44 (0) 7341 662269, [email protected]
Communicate with your client at any prison from your offices, using the Patem video link service. We can connect you via video link directly from your laptop or tablet with a secure web link, or using Skype, which connects to the Prison ISDN bridging system.
The service is very easy to use and all that is required from your firm or Chambers is a stable internet connection, and a laptop or tablet.
Our prison video link service can be used on a PAYG basis, with an easy booking process. Once you have approval from the prison for the video link, you just need to advise us of which prison and booth you have been allocated, and we will then issue you with a secure web link.
Prison Video Link Service
"When I have needed Video Conferencing bridging between ISDN and IP, and international room hire for a Court video link, we regularly use Patem.
They have always provided us with excellent service and support even when links are required at very short notice.
Their rates always seem to be very competitive. I would thoroughly recommend Patem."
Most English courts have at least one video enabled court room and all Magistrates courts have video systems which link to prisons for bail hearings.
Why do we need to book a bridging service for the prison video link?
The prison systems operate on ISDN. Many video conference systems operate on IP and the two technologies are not able to connect directly. Our bridges enable a connection from any video device through to the ISDN systems.
The Solicitor or Barrister does not have any video conferencing equipment. What are the options?
We have access to thousands of video conference rooms worldwide where the person can attend and give evidence. The rooms are available to book by the hour and we will manage the connection so all the person needs to do is attend the site. Alternatively, we can provide a secure connection from their laptop, tablet or smartphone so that they can join via video link from the convenience of their home or office. The service is very easy to use, and we will carry out a test call to ensure all parties can see and hear clearly.
Where in the world can a video link take place from?
Our bridges can connect to any location worldwide, either by IP or ISDN. If the participant does not have video conferencing equipment then we can connect them on video from their laptop, tablet or smartphone.
The prison system is connected to the internal Vodafone network. How do you connect to this?
Once we know which video booth the prison has allocated, we will send the appropriate forms to Vodafone. They will then supply us with an ISDN number to dial which enables us to connect the external site to the prison.
Is the service secure?
Yes absolutely. We understand that a secure connection is crucial when conducting a video link to prison. We take extensive measures to ensure this, by means of encrypted connections, unique meeting ID's which only the participant has access to, and the use of bridges housed in secure data centres.
Do you run a test before the live link?
Yes, we recommend a test takes places before the live booking, and this is free of charge.
Do you charge by the hour?
We offer an hourly rate and a daily rate. We understand through experience that video links can often be shorter or longer than scheduled, and therefore we only charge for the time used on the video link, rather than the time booked.
Are there any cancellation fees?
Our video link team have extensive experience of connecting prison video links, and understand that plans can change at the last minute. Therefore we do not charge any cancellation fee for our bridging service.